Chief Guest Experience Officer (CGEO)
About the Company
Well-known non-profit culinary college
Industry
Higher Education
Type
Educational Institution
Founded
1946
Employees
501-1000
Categories
Specialties
About the Role
The Company is seeking a Chief Guest Experience Officer to be a key driver in the evolution of its consumer-facing experiences. This visionary and entrepreneurial leader will be tasked with designing, delivering, and scaling exceptional experiences that not only showcase the company's excellence in food, beverage, and hospitality but also contribute to its transformation into a coveted lifestyle brand. The role is senior-level and requires a strategic approach to consumer engagement, innovation, and brand affinity, with a focus on sustainable revenue growth. The successful candidate will be responsible for leading critical consumer business lines, ensuring best-in-class engagement, and supporting the company's mission as a premier culinary and food innovation institution. Candidates for the Chief Guest Experience Officer position at the company should be prepared to blend operational excellence with guest experience design, programming innovation, and revenue growth strategy. The role demands a leader who can develop and execute a holistic, integrated strategy for public-facing consumer businesses, with full P&L accountability. The ideal candidate will be an internal catalyst and external ambassador for pioneering food and hospitality experiences, advancing the company's role in experience design, craftsmanship, and cultural leadership. A strong background in consumer experience, brand management, and a passion for the culinary and food industry are essential. The Chief Guest Experience Officer will be instrumental in maintaining a consistent, high-quality consumer experience across all touchpoints, ensuring alignment with the company's mission and brand standards.
Hiring Manager Title
VP, Branch Campus Operations and Non-Degree Programs
Travel Percent
Less than 10%
Functions
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