Job Description

Job Description

Job Description

Title: Claims Clerk
Location: Jackson, Michigan
Reports to: Senior Client Success Manager
FLSA Classification: Non-Exempt
Full-Time or Part-Time: Full-Time
Salary Range: $14 - $17
* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.

Position Overview:

The Claims Clerk is responsible for performing a variety of administrative and clerical tasks to support the claims process. This role focuses on managing documentation, processing insurance claims, and providing accurate and timely communication both internally and externally. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, production-driven environment.

Key Responsibilities:

• Work accounts in the billing system
• Pull, sort, and mail/fax claims, and insurance documents as needed
• Respond promptly and professionally to internal and external inquiries
• Prepare and batch documents for the scanning department when necessary
• Schedule and document the next follow-up date in the system
• Transfer completed accounts to the appropriate work queues for follow-up
• Maintain accurate and timely documentation in accordance with client-specific guidelines
• Meet or exceed established production and quality assurance standards
• Communicate observed error trends or recurring issues to the team lead
• Call physician offices to obtain missing or additional information
• Process and document returned mail appropriately
• Coordinate with global partners as part of claims processing
• Other duties as assigned

Qualifications:

• Proficiency with Microsoft Word and Excel
• Minimum typing speed of 40 words per minute
• Familiarity with 10-key calculators
• Experience using basic office equipment including printer, phone, fax, and copier
• Strong phone etiquette and professional communication skills
• High School Diploma or equivalent required
• Working knowledge of Adobe Acrobat
• Prior experience in healthcare, billing, or claim environment preferred

Additional information:

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.

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