Job Description

E-Commerce Coordinator page is loaded## E-Commerce Coordinatorlocations: La Mirada, CA - Corporatetime type: Full timeposted on: Posted 18 Days Agojob requisition id: R41093## Position Summary The E-Commerce Lifecycle Coordinator role is part of the Customer Lifecycle & Analytics team and is dedicated to enhancing the online shopping experience by aligning product information with customer needs. The primary focus is to ensure that customers have access to accurate, relevant, and engaging product content that supports confident purchasing decisions and fosters long-term loyalty. The position requires close collaboration with cross-functional teams including web development, data science, guest services, retail operations, and merchandising. Success in this role depends on a blend of creativity, technical acumen, and a strong customer-first mindset to drive engagement, conversion, and retention.## Position Description**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Support other departments in using the website chat platform and stay up to date on its functionality and best practices.* Monitor AI-driven chat conversations to ensure quality, relevance, and alignment with customer needs, and contribute to training the AI model by identifying gaps and refining responses.* Maintain accurate and complete product details on the website by partnering with the merchandising team and vendors to ensure customers have the information they need. This includes managing and enhancing the website Product Q&A experience.* Assist with quality assurance tasks, including reviewing new business automations and lifecycle campaigns.* Identify and report website bugs or issues to the appropriate teams to ensure a smooth and reliable online experience.* Maintain a strong understanding of customer behaviors and needs to inform engagement strategies.* Create dashboards and status updates to help manage and communicate progress across multiple initiatives.* Support miscellaneous web-related tasks and cross-functional projects as needed.* Support with gathering data for analysis for use in reporting & presentations## Qualifications**Education/Experience:** Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in marketing, business administration, English, communications, or interior design. 1+ year(s) of related work experience in marketing or web analytics and project management. Knowledge of web analytics is a plus. Equivalent combination of education and experience will be considered.**Computer Skills:** To perform this job successfully, an individual must have proficient experience in Microsoft Office including Excel.**Certificates and Licenses:** None required**Supervisory Responsibilities:** This position will not have any supervisory responsibility. #LI-Hybrid## ## **Position Hiring Range**The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicants education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.Compensation: $25.55 - $33.15Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPIs.Benefits Include:* Medical* Dental* Vision* 401(k) (full and part time eligible)* Vacation* Sick Time* Flex Spending Account* Employee Assistance ProgramFor more details, please visit our website at: Careers ()**Equal Opportunity Employer**It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a persons race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.**E-Verify**Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corporate office in La Mirada, to our Distribution Centers, Manufacturing, Guest Services, Transportation, to any of our retail stores in the United States, youll find Team Members who have started and grown their careers at Living Spaces. We are a company driven by our core values of humility & respect, passion, innovation, speed & simplicity, fanatic discipline, social responsibility, coupled with the desire to provide our guests with the best possible experience they can have while furnishing their space.We continuously strive to find dedicated, innovative, driven, enterprising Team Members to help drive our corporate vision - to be the best furniture retailer in the country. If you possess these skills, we invite you to join the journey at Living Spaces.

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