Job Description
Key Areas of Responsibility:
- Works with warehouse manager to receive incoming service shipments.
- Sorts service products into repairable and non-repairable parts.
- Test incoming failed parts to determine what needs to be repaired.
- Repairs faulty electronic parts.
- Packages repaired parts and works with warehouse manager to ship product back to customers.
- Provide support and assistance to warehouse manager.
- Keep accurate inventory of service parts through Salesforce Service.
- Coordinate shipments of repair parts to and from the factory.
- Provide technical feedback and knowledge for faulty parts.
- Track and log failure issues to determine root cause analysis of failures.
Skills:
- Must be proficient in troubleshooting electronics.
- Must have extensive soldering and electronics repair experience.
- Experience with repairing LED displays is a BIG plus
Competencies:
- Organization
- Attention to Detail
- Communication Proficiency
- Problem Solving
- Reliability
- Documentation Skills
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