Job Description

Job Purpose & Scope Performs complex reviews of high-risk activity leveraging internal and external data sources to detect and mitigate fraud loss for stakeholders. Essential Job Functions Performs proactive fraud reviews derived from various alert and non-alert based sources to minimize fraud impacts. Responds to fraud incidents as described within the Bank’s Fraud Risk Management Program. Researches and forms initial determinations for complex situations to mitigate potential losses to the Bank and stakeholders while providing detailed documentation. Analyzes and investigates unusual activity and transactional patterns through account surveillance, review of client background information, monetary transactions, and branch escalations while responding quickly to high-risk incidents. Utilizes various systems to accurately document fraud attempts, trends, and loss events. Conducts due diligence research within various third party and internal databases to make fraud determinations. Reviews various reporting and provides approvals and guidance to front-line employees. Advises management on fraud-related incidents and emerging trends and makes recommendations for process improvement. Regularly exercises discretion and independent judgment in the performance of essential jobfunctions. Follows Bank policies,procedures and guidelines. Maintains good punctuality and attendance towork. Knowledge, Skills & Abilities Knowledge of banking laws andregulations. Ability to communicate effectively and efficiently both verbally and inwriting. Ability to handle complex situations requiring analysis or research while using independent judgement. Ability to work independently with minimalsupervision. Ability to demonstrate initiative to accomplish workobjectives. Ability to apply logic, interpret documents, and demonstrate ability to comply with procedures. Ability to work effectively in a fast paced and teamenvironment. Ability to multi-task with excellent organizational skills. Ability to maintainconfidentiality. Ability to read and analyze data for suspiciousbehavior. Ability to maintain attention todetail. Ability to demonstrate effective time managementskills and meet deadlines in a timely manner. Ability to work effectively and demonstrate flexibility in a continually changingenvironment. Ability to communicate effectively with all levels of management andstaff. Ability to work extendedhours. Skill in using a computer and Microsoft Office, including Outlook, Word, Excel, andPowerPoint. Basic Qualifications Bachelor’s degree or commensurate work experiencerequired. Minimum of two (2) years of work experience in fraud alert processing, retail banking, bank security, audit, and/or Bank Secrecy Act reportingrequired. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #HP #Talroo EEO Statement Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC. Bachelor’s degree or commensurate work experiencerequired. Minimum of two (2) years of work experience in fraud alert processing, retail banking, bank security, audit, and/or Bank Secrecy Act reportingrequired. Knowledge of banking laws andregulations. Ability to communicate effectively and efficiently both verbally and inwriting. Ability to handle complex situations requiring analysis or research while using independent judgement. Ability to work independently with minimalsupervision. Ability to demonstrate initiative to accomplish workobjectives. Ability to apply logic, interpret documents, and demonstrate ability to comply with procedures. Ability to work effectively in a fast paced and teamenvironment. Ability to multi-task with excellent organizational skills. Ability to maintainconfidentiality. Ability to read and analyze data for suspiciousbehavior. Ability to maintain attention todetail. Ability to demonstrate effective time managementskills and meet deadlines in a timely manner. Ability to work effectively and demonstrate flexibility in a continually changingenvironment. Ability to communicate effectively with all levels of management andstaff. Ability to work extendedhours. Skill in using a computer and Microsoft Office, including Outlook, Word, Excel, andPowerPoint. #J-18808-Ljbffr Bank OZK

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