Job Description

Overview Fraud Analyst (Hybrid) role at Westerra Credit Union. This position is hybrid and located in Colorado, with eligibility to reside in Colorado or relocate prior to starting employment. Residency is required for payroll and state tax purposes. What is the role? To prevent and detect suspicious and fraudulent activities on credit union accounts. Identify fraud trends and develop continuous improvements. Analyze and report on these trends to management. What will be expected of me? Handling incoming calls and requests for fraud related & fraud prevention activity. Identifying suspicious activity and working with appropriate teams to investigate and thwart the activity. Completing investigation tasks for assigned cases. Providing customer service to internal and external customers. Helping identify processes and procedures that need to be developed to prevent or minimize fraud losses. Making recommendations on how processes can be improved and policies modified. Working with the Bank Secrecy Act (BSA) Department to investigate suspicious alerts from internal departments and Anti-Money Laundering (AML) software, performing proper follow-up and documentation. Other duties as assigned. Will I have Direct Reports? No What am I bringing? Experience/Education: Internal 1 year experience at Westerra External 2+ years’ experience in retail banking financial services Experience with fraud related activities Knowledge of Verafin (preferred) Knowledge of Symitar (preferred) Knowledge of Bank Secrecy Act Regulations, (emphasis on suspicious activity reports is preferred) Skills and Abilities: Proficient in Microsoft Office Exhibits strong verbal and written communication skills Learns quickly and demonstrates that learning Detail oriented with strong organizational and time management skills Must maintain confidentiality Can be accountable for the completion of assigned tasks and projects with supervision Uses judgement with supervision Understands the basic business line and operating environment Able to handle problems that are not particularly difficult nor complex Work environment and physical requirements Hybrid: Typically, a dispersed, flexible team environment both on Westerra campus (2x/week) and remote. Employees must reside in Colorado or be willing to relocate prior to starting employment. Residency is required for payroll and state tax purposes. Mon-Fri: 8am – 5pm Office environment Works primarily at a desk Salary Base pay range: $20.00/hr - $24.00/hr. This role is also eligible for Westerra’s self-funding reward plan, which pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results. What are some of our benefit offerings? Three health plans through UMR with HSA and FSA options Two dental plans through Delta Dental Basic life and AD&D insurance, short-term disability and long-term disability 20+ days of paid time off (PTO) per year Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY) 16 hours of volunteer time off (VTO) per year 11+ paid holidays 401(k) with up to 6% match Up to $5250 per year for educational reimbursement 4 weeks of paid parental leave Mental health resources including an Employee Assistance Program (EAP) Individualized learning and development programs Please note: applications will be accepted until at least September 23, 2025. Seniority level Entry level Employment type Full-time Job function Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Westerra Credit Union by 2x #J-18808-Ljbffr Westerra Credit Union

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