Job Description

Inbound Work from Home Customer Service Representative

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that's all-in on making brands thrive, we're setting the bar in quality-driven support.

We are currently hiring Inbound Work from Home Customer Service Representatives! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world's most exciting brands from the comfort and safety of your own home? Our Work from Home Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction. We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Benefits of Working as a Work from Home Customer Service Representative:

• Work from home!
• Flexible schedules
• Competitive salary $15 - $16/hr
• Industry-leading benefits - Health, Dental, Vision, 401(k)
• Amazing career growth opportunities

Working as a Work from Home Customer Service Representative, You Will:

• Assist all customers through inbound calls, emails, and/or chats.
• Communicate a variety of information to the customer.
• Be an active listener and help resolve customer inquiries.
• Provide a meaningful and positive experience with every customer interaction.
• Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Work from Home Customer Service Representative, You Have:

• A high school diploma (or equivalent).
• 6 months to 1 year of customer service experience.
• Great communication skills, both verbal and written.
• The ability to be consistently ready to work and on time as scheduled.
• Reliable internet speed and broadband connection.
• A secure area in the home to work from.
• The ability to work effectively in a work-at-home setting.
• The understanding that although this is a Work from Home position, you must be located in the Phoenix area.

Availability: Full-time (some shifts may depend on availability). Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected.

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