Job Description

Join Our Growing Team at Tribute Baking Company!

Are you passionate about people and ready to make an impact in a fast-paced, high-quality food manufacturing environment? Tribute Baking Company is looking for an enthusiastic and skilled Logistics & Customer Service professional to join our team in Lebanon, PA.

We're seeking someone with an understanding of logistic practices, particularly in food manufacturing, and a genuine commitment to fostering a positive, inclusive, and productive workplace. As part of our team, you'll work closely with the plant manager and contribute to creating a workplace where people feel valued and inspired.

If you're ready to bring your expertise, energy, and passion for people to a company that values quality and teamwork, we'd love to hear from you!

Core Job Duties:

• Process customer orders accurately and efficiently using NetSuite.
• Knowledge of EDI system
• Prepare shipping documentation (including bills of lading) for domestic and international shipments.
• Update order and shipment records in spreadsheets and systems.
• Issue invoices for shipped products in a timely manner.
• Communicate with carriers and plant management to coordinate shipments and resolve issues.
• Verify shipment accuracy against load sheets and address any discrepancies.
• Respond professionally to customer inquiries and provide solutions using knowledge of company products and services.
• Review carrier invoices and communicate any discrepancies.
• Must be detailed orientated.
• Perform general office duties and support related administrative tasks as needed.

Skills Requirements

· High level of details

· Respond professionally to customers

· Follow instructions properly.

· Complete tasks on time.

· Provide solutions and support to the customer using in-depth knowledge of company products and services.

· Properly prioritize issues and take personal accountability to make sure all assigned tasks fit the core value of "excellence."

· Promote company culture.

· English skills must be proficient to understand, read, write, and speak English.

Education & Experience Requirements

· High school diploma or equivalent.

· 1 year in logistics and or customer service.

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