Job Description

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.People | Excellence | Change | Integrity | Co-prosperityRole and ResponsibilitiesThe Experience Product (services) Management team is organized under the Senior Vice President of Service & Product Management. This team is tasked with developing and executing the go-to-market strategy for Samsung Health in the US market. This includes service planning, value proposition definition, situation analysis, creating business cases, driving go-to-market plans, service product marketing, and leading cross-functional teams to execute those plans.The Manager, Product Management of Samsung Health will lead product management responsibilities for Samsung’s category defining innovation of Samsung Health & Samsung Health Monitor App & Services. The Experience Product Marketing Manager will lead interactions with HQ and the North America Digital Health team to plan future services and app developments as well as customer communications.This position requires a blend of analytical skills, strategic thinking, and organizational influence. Key success factors in this role include strong project management skills, attention to detail, statistics/finance acumen, enthusiasm, a self-starter attitude, practicality, agility, collaboration and communication. Our business is evolving—we are looking for a creative and dynamic individual to bring a fresh approach to help drive the business.The Manager, Product Management of Samsung Health will report to the Director of Experience Product Management. This position will have significant interaction and work collaboratively with the business planning, marketing, retail, finance, legal, product development, customer support, HR teams, and frequently interact with Senior Leaders within and outside the organization.Role & ResponsibilitiesContributes to maximizing usage and targeting net-gain and retention of users by managing the product roadmap, priorities and developing product strategy to meet the target audience for the product and active user growthCoordinates on-time completion & contribution to create GTM deliverables based on the process between departmentsRoutinely collects the Voice of Customers (VOC) from various channels to provide the market-driven VOC to Korea’s product team and R&DAssists with defining consumer segments, areas of focus, and product competitiveness by working closely with the CXI team and other partners internally and externallyCollaborates with SEA Account teams to ensure sell in of new productsFormulates GTM strategies for all new productsExecutes project management tasks for successful launch operationsManage consumer insights platformMinimum QualificationsBachelor’s degree, preferably in Business, Technology, or related field, and 6+ years of relevant experienceExcellent verbal and written communication skills, with an ability to interact effectively with people in a variety of corporate rolesAdvanced skills using Microsoft Word, Excel and PowerPointSolid financial acumen, and creation and use of business metrics and market researchPreferred Qualifications:Master’s degree preferably in Business, Technology, or related fieldStrong preference for experience within software or other technology companies, public company experience a plusSkills and Qualifications#LI-JM1Life @ Samsung - @ Samsung - Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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