Job Description

Inland Tug Boat Dispatcher

Thank you for your interest in joining our team! Cooper Consolidated is a balanced, asset-based provider of midstream stevedoring, barge, marine, and logistics services. With operations based along the lower Mississippi River between Southwest Pass and Baton Rouge, we provide cargo handling and movements throughout the U.S. inland waterway system. Our expert team ensures your important cargo is safely transported from origin to destination while making the experience as easy and worry-free as possible. At Cooper Consolidated, our goal is to be the leader in the cargo handling industry. The key to this rests squarely with our people, and the backbone of how our people operate is our unique culture. The CC Way - 28 principles of our high-performing culture - describes the values, behaviors, and practices that are the foundation of this culture. It's what makes us a leader in our industry.

This job is primarily responsible for scheduling, ensuring security, and dispatching inland tug boats moving barges. Responsibilities include, but are not limited to, establishing priorities, securing equipment and resources applicable to work order, maintaining records and processing paperwork, providing various reports, and consistent communication with all staff and tugboat personnel. Additionally, this job may dispatch staff in response to incidents and emergency requests from vessels.

In this job, you will:

• Ensure daily dispatch logs are kept current and all information is up-to-date; information utilized with customer billing.
• Evaluate situations and take action independently to solve problems.
• Work closely with internal operations to develop logistics solutions for customers.
• Work to keep fleet security a priority.
• Coordinate dock breakdowns and set up with shipyard.
• Coordinate efficient movement of barges in and out of fleets.
• Coordinate logistics of tow building with the arrival of line boats.
• Coordinate boat tows to and from destinations for maximum efficiency.
• Coordinate barge schedules with shipyards and customers.
• Assist management with fleet operations.
• Follow all company policies and procedures as it relates to operational difficulties.
• Other duties as assigned.

Here's what you'll need to be considered:

Education: Required Associate's Degree in general studies or equivalent experience and training.

Experience: Required None. Preferred Prior dispatch experience and/or related industry experience.

• Proficiency in computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Good phone etiquette skills.
• High attention to detail, strong organizational, logistical, and analytical skills.
• Ability to use logical thought process to interpret various situations and requests to troubleshoot and solve problems.
• Ability to make independent decisions that affect both company and customer.
• Ability to multi-task in a fast-paced work environment.
• Ability to work successfully both autonomously and within a team environment.
• Acutely aware of surroundings with ability to quickly adjust to a signal or change in environment.

Here's additional information you need to know:

Physical Demands & Requirements: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The employee is required to have visual acuity to operate motor vehicles and/or heavy equipment.

Environmental Conditions: The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job. The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment. Travel, required within assigned region.

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