Job Description

Akkodis is seeking an Middleware Systems Administrator for a Direct Hire/Full Time position with our Direct Client located in Winston Salem, NC .

Pay Range: $80k - $85k/Annum; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description:

The Middleware Systems Analyst role will provide day-to-day hands-on support for the Middleware Systems portfolio for key systems administration initiatives and ensure the integrity of the distributed platform hosting services for various critical payment applications. Responsibilities will include providing 24x7 service coverage of all Middleware Service Offerings, prepare technical deployment plans and system utilization reports, work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incidents in a timely fashion. Providing a lead by example approach in following change management and configuration management procedures/guidelines, ensuring patch management best practices are adhered, document detailed technical configurations and risk areas to communicate effectively with business owners, and oversee and manage the efficient execution of Level 1/2/3 system administration tasks. Serve as representative for all technical issues/discussion with peer support teams, assess impact potential and coordinate/communicate to clients accordingly. Review and approve system acceptance process; participate and serve as team’s technical representative regarding incident events, post-mortems, and problem management; participate in and manage BAU projects such as infrastructure software upgrades, patch management; and perform special projects and initiatives as assigned.

Essential functions and responsibilities:

• Perform technical responsibilities regarding all aspects of the Systems Administration environment including administration and maintenance, business continuity, backup and recovery, capacity management, change management, security management, and installation\configuration management in production and non-production environments
• General understanding of core Middleware technologies including such areas as IBM MQ, Sterling Connect Direct and FTP based solutions, Apache Tomcat, Confluent Kafka, and/or IBM WebSphere Application Server
• General understanding of Middleware oriented solutions within Cloud based environments, including AWS and Azure
• Work with other technical staff to coordinate activities and implementations, follow and document procedures, respond, track, and escalate systems incident
• Follow change management and configuration management procedures and guidelines
• Oversee and manage BAU projects such as infrastructure upgrades and vulnerability management
• Provide oversight for technical deployment plans and system utilization reports
• General understanding regarding core infrastructure components such as high availability/federation/replication
• Provide assistance and problem support to infrastructure partners, application developers, business analysts and business users while assessing impacts and communicating effectively
• Ensure synchronicity between application lifecycle environments related to infrastructure components
• Coordinate with all stakeholders to ensure the continuity of the applications related to upgrades, versions, patches, and new releases
• Execute the proper risk/issue disciplines to deliver the best outcomes for our customers, clients, and shareholders and to protect our company’s reputation
• Driving consensus and resolving conflicts quickly
• Thinking broadly about interdependencies

Additional responsibilities include:

• Work closely with internal and external partners to guarantee continuous infrastructure availability
• Suggest and implement continuous improvement, automation efforts across the enterprise
• Provide technical advice and industry best practices as first contact to stakeholders and clients pertaining to enterprise infrastructure related requests
• Perform special projects and initiatives as assigned

Qualifications required:

• 1-3 years as an infrastructure subject matter expert in IT/financial services
• 1-3 years experience with leveraging ITIL Frameworks and practical corporate implementations
• General understanding in infrastructure product design/implementation/administration at an enterprise scale
• Ability to travel up to 10% (between NYC, NC and TX)
• Strong facilitation skills with working committees and steering committees
• Collaborative team player that connects across groups with proven ability to influence stakeholders
• Ability to communicate with highly technical/quantitative as well as non-technical partners

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 610-735-6513 or [email protected].

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records.

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