Night Auditor-Candlewood Suites Hattiesburg, MS Job at Blue Sky Hospitality Solutions, Hattiesburg, MS

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  • Blue Sky Hospitality Solutions
  • Hattiesburg, MS

Job Description

Night Auditor

A Night Auditor is a dual-role hotel professional responsible for overseeing overnight front desk operations while completing the property's end-of-day financial processes. This position combines guest service and accounting responsibilities to support smooth, accurate, and secure hotel operations throughout the night. Key duties include checking in late-arriving guests, answering phones, addressing guest needs, balancing daily accounts, reconciling financial transactions, and preparing audit reports for management. The Night Auditor ensures exceptional guest service, maintains a safe and calm environment during overnight hours, and delivers accurate financial records to support the next day's operations.

Front Desk & Guest Relations
  • Greet, check-in, and check-out guests professionally and efficiently.
  • Assist late-arrival and early-departure guests with courtesy and accuracy.
  • Answer phones, handle guest inquiries, and provide information about hotel services and local area.
  • Address and resolve guest concerns promptly during overnight hours.
  • Maintain a clean, organized, and welcoming lobby and front desk area in accordance with IHG standards.
Night Audit & Accounting
  • Complete end-of-day financial reconciliations for all revenue outlets.
  • Balance guest folios, room charges, cash transactions, and credit card postings.
  • Generate, review, and distribute daily management reports.
  • Investigate and correct discrepancies to ensure accurate financial reporting.
  • Follow all cash-handling, security, and accounting protocols.
Safety, Security & Property Monitoring
  • Conduct routine property walks to ensure guest safety and operational readiness.
  • Monitor security cameras and report any unusual activity.
  • Respond to guest emergencies and follow proper safety procedures.
  • Ensure all exterior doors remain secure during the night.
Operational Support
  • Prepare front desk and lobby areas for morning shift arrival.
  • Communicate important information to housekeeping and maintenance teams for next-day operations.
  • Process wake-up calls and handle overnight reservation requests.
  • Complete required logs, documentation, and shift reports accurately.
Qualifications
  • Prior hotel front desk or night audit experience preferred, but not required.
  • Strong customer service and communication skills.
  • Basic accounting or cash-handling experience preferred.
  • Computer proficiency; PMS experience (IHG Concerto) is a plus.
  • Ability to work independently with minimal supervision.
  • High attention to detail, especially in financial tasks.
  • Ability to stand for long periods and occasionally lift up to 25 lbs.
  • Must be available to work overnight shifts, weekends, and holidays.
Work Schedule
  • Overnight shift: typically 11:00 PM 7:00 AM.
  • May include weekends, holidays, and extended hours based on hotel needs.
Benefits (If Applicable)
  • Competitive pay
  • IHG employee travel benefits
  • PTO & holiday pay (per policy)
  • Medical, Dental & Vision benefits for eligible employees
  • Career growth opportunities within the hotel and company

Job Tags

Local area, Shift work, Day shift,

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