Job Description

Job Description

We’re hiring a dedicated Office Team Supervisor near Greater Portland, Maine, to lead, manage, and develop our client’s team. This role requires excellent communication, scheduling, workflow coordination, and problem-solving abilities to ensure seamless administrative support, top-tier customer service experience, and operational success. If you have strong team leadership skills, performance management, and have overseen office operations before, this could be for you.

Office Team Supervisor Responsibilities

• Lead, inspire, and supervise team, set clear expectations, and foster positive workplace
• Monitor and drive performance metrics and KPIs to meet or pass goals
• Implement office processes and initiatives that improve efficiency
• Resolve customer issues using conflict resolution and problem-solving skills.
• Provide coaching and conduct performance reviews to support professional growth.
• Oversee staff scheduling and manage office workflow

Office Supervisor Qualifications

• Proven leadership experience in customer service , such as office team supervision, administrative leadership, or similar
• Experience with performance management metrics, team development, and workflow optimization.
• Excellent communication skills, with the ability to resolve customer concerns
• Experience managing scheduling and daily operations in high pressure environment.
• Proficient in office software, including project management systems, scheduling tools, and performance dashboards.
• Experience in the construction or home services industry preferred

Benefits

• Competitive salary and benefits package
• Health, dental, vision, disability, supplemental, and life insurance
• 401(k) with match
• Paid time off and holidays
• Professional development, training, and tuition reimbursement

If you have experience as an office supervisor, administrative manager, or team coordinator, we would love to talk to you.

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