Payment & Fraud Analyst Job at JACK Cleveland Casino LLC, Cleveland, OH

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  • JACK Cleveland Casino LLC
  • Cleveland, OH

Job Description

Job Description

Job Description

Main responsibilities:

  • Review and process payment activities.
  • Monitor deposit and withdrawal queues and prevent high-risk transactions.
  • Analyze player behavior through payment gateway data to draw conclusions and recommendations.
  • Performing high-level analysis over large datasets to produce insights that enable better business outcomes.
  • Preparing reports for the leadership team that identifies trends, patterns, and predictions using relevant data.
  • Analyze fraud and transactions reports.
  • Dispute chargeback.
  • Communicate with third-party vendors to solve problems.
  • Work across multiple teams to improve the player experience.
  • Troubleshoot any technical issues and collaborate with first level technical support as needed.
  • Collaborate with Accounting, IT and Product teams to achieve betJACK’s goals.
  • Maintain general payment industry knowledge, challenge the status quo, and apply best practices or new ideas.

Skills and Qualifications:

  • Bachelor’s degree.
  • Advance MS Excel skills.
  • Analytical capabilities necessary to comprehend metrics and identify key drivers for improving performance.
  • Experience with Fraud prevention and chargeback dispute.
  • Goal-driven with strong problem solving and organizational skills.
  • Team-based mindset and a self-starter with the ability to positively influence team members.
  • Ability to quickly understand business problems, distil into analytics and reporting that provides. actionable intelligence for the broader betJACK organization.
  • Availability to work flexible hours, including evenings and weekends.
  • At least 21 years of age.

Benefits:

  • A competitive base salary,
  • Medical, dental, and vision insurances,
  • Paid time off,
  • 401k,
  • Free parking.

Job Tags

Flexible hours, Afternoon shift,

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