Job Description

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Your Responsibilities

• Responsible for launching and growing new products (zero to one) and expected to have an excellent, demonstrated track record in all stages of product development and delivery, including: ideation, research, technical specifications, building, launching, measuring, optimizing and scaling.
• Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences.
• Intuition & Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams.
• Data-informed decision-making: Use UX Research, market research, A/B Testing, and competitive analysis to drive product decisions. You will work with designers, engineers and other team members and your job will be to make sure research and data is at the table so the best decisions are made.
• Product Ownership: Lead product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals.
• Collaboration: Work cross-functionally with engineering, design, data, research, security, legal, and other teams to build out an amazing product.
• Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators.

Required Skills and Experience

• Have 3-5 years of hands-on experience as a product manager, delivering impact at your positions with progressing responsibility and ownership.
• Have a consistent track record in building, launching and scaling successful products. Can take an idea/opportunity from a problem statement to an impactful, usable and beautiful final product, while collaborating with designers, engineers, and other cross-functional team members.
• Required: MBA from a leading program, ideally with a focus on technology and/or entrepreneurship.
• Required: strong customer-first orientation and demonstrated track record in delivering products that people use and love.
• BA/BS degree in a technical field is a strong plus.
• Prior experience in management consulting is a strong plus.
• Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure.
• Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks.
• Humility, willingness to listen, collaborate and iterate.

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