Job Description
A typical day for this role will be assessing the backlog of tickets, triage and daily maintenance.
Logging on to system and going into ServiceNow and looking into SIRs - taking care of any tier 1 or tier 2 tickets and escalating as needed.
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Skills and Requirements
1-3 years of experience as a SOC analystProactive
Driven
Good understanding of communication
Good taking direct feedback
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