Job Description

Job Description : The cabinet information & Technology Services Department is seeking a contract resource for the role of Telecommunications Specialist who can perform professional level duties in providing new telephone service, modifying existing telephone service, and relocating telephone services. The requirements for candidates are described below.

• Evaluates an agency's telephone requirements to determine the number of telephone stations, projected telephone traffic and telephone features needed (e.g., call forwarding, ring transfer, paging, call transfer, intercom, etc.).
• Evaluates the efficiency of an agency's telephone system which includes cost effectiveness.
• Acts as liaison between the agency and the telephone vendor to determine telephone requirements.
• Assists the agency in preparing request for proposal, technical evaluation of bids and makes recommendations to the agency.
• Negotiates with vendors concerning products and services offered.
• Coordinates the work to be performed with the telephone vendor and agency, assuring that the work is being performed as prescribed and on schedule.
• Maintains contacts with agencies to assure that telephone service meets the needs and that deficiencies in service are corrected.
• Attends seminars, schools and other training sessions offered by the telecommunications industry to keep abreast with developments and
• Provide expert analysis for configurations, installation, and maintenance of equipment.
• Provide training to technicians and court of justice staff.
• Performs other duties assigned.

MINIMUM REQUIREMENTS:

• Education: Bachelor’s degree in business related field
• Experience: Associate degree and related job experience will substitute for bachelor’s degree 1:1
• Education Substitute: Assoc/ 3 years job related experience or High School diploma / 5 years job related experience
  
• SPECIAL REQUIREMENTS: (LICENSES, REGULATIONS, CERTIFICATES, ADVANCED EDUCATION, ETC.): Must posses and maintain a valid driver’s State license 

TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS:

• Work is primarily performed in an office setting
• Ability to lift and carry at 50 pounds
• Standing and walking for long periods of time
• Must be able to climb ladder
• Travel is required

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