Polish Speaking Consultant for Online Payment Solutions Department Job at Mercier Consultancy, Frankfort, KY

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  • Mercier Consultancy
  • Frankfort, KY

Job Description

Mercier Consultancy is looking for a motivated Polish Speaking Consultant to join our Online Payment Solutions Department. In this role, you will be instrumental in helping our Polish-speaking clients navigate and optimize their online payment systems. Your expertise will enable clients to enhance their transaction processes, ensuring they achieve the highest levels of service and security. As a consultant, you'll deliver personalized support and guidance to clients, addressing their needs and providing solutions that align with their business objectives. With a focus on customer satisfaction, you will play a vital role in fostering long-term relationships and ensuring clients feel supported throughout their payment journey. Responsibilities Assist Polish-speaking clients with inquiries related to online payment solutions Provide training and support on payment systems, including setup and best practices Troubleshoot issues and provide effective solutions in a timely manner Document client interactions and maintain detailed records of support requests Collaborate with internal teams to escalate complex issues and develop effective solutions Gather feedback from clients to improve service offerings and enhance customer experience Stay updated on the latest trends in online payments and payment technology Fluency in Polish and English, both written and verbal Strong communication and interpersonal skills to engage effectively with clients Customer service orientation with a focus on delivering high-quality support Basic knowledge of online payment systems is advantageous but not mandatory Problem-solving abilities and a proactive approach to addressing client needs A team player who can work collaboratively within a dynamic environment Previous experience in customer support or a related field is a plus but not essential Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More... #J-18808-Ljbffr Mercier Consultancy

Job Tags

Relocation package,

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